romanoguerra.com.br/21-zithromax-azithromycin-e.php Attitude Positive You World. Rest when you're weary.
creativity quotes works must conceived with fire the soul executed with clinical The most dangerous creation of any society is the man who has nothing to lose. Draw the art you want to see, start the business you want to run, play the music is going on and win back as much independent ground for himself as possible. bruce lee quotes your mind result thousand yesterdays wisdom Our grand business is not to see what lies dimly at a distance, but to do what . to flow with external circumstances, or are you resisting with your set choice pattern? .. Serene, detached from all results, ready to fight or run, to win or lose.
Refresh and renew yourself, your body, your mind, your spirit. Then get back to work. Ralph Marston. Work Health Yourself You. Just imagine becoming the way you used to be as a very young child, before you understood the meaning of any word, before opinions took over your mind. The real you is loving, joyful, and free. The real you is just like a flower, just like the wind, just like the ocean, just like the sun.
Don Miguel Ruiz. Flower You Ocean Sun. Do not dwell in the past, do not dream of the future, concentrate the mind on the present moment. Life Future Moment Past Dream. I suffer from anxiety, moments of depression.
I'm in my head so much, and I'm thinking so much, I'm playing a tug-of-war within my mind. Depression Thinking Moments Anxiety. Happiness is an attitude of mind, born of the simple determination to be happy under all outward circumstances. Donald Walters. Attitude Happiness Simple Be Happy. Whatever we are waiting for - peace of mind, contentment, grace, the inner awareness of simple abundance - it will surely come to us, but only when we are ready to receive it with an open and grateful heart. Sarah Ban Breathnach. Simple Heart Thankful Waiting.
Happiness, true happiness, is an inner quality. It is a state of mind.
If your mind is at peace, you are happy. If your mind is at peace, but you have nothing else, you can be happy. If you have everything the world can give - pleasure, possessions, power - but lack peace of mind, you can never be happy. Dada Vaswani. Happiness Be Happy Peace Happy. Watch your manner of speech if you wish to develop a peaceful state of mind.
Start each day by affirming peaceful, contented and happy attitudes and your days will tend to be pleasant and successful. Norman Vincent Peale. Attitude Day Happy You. Always keep your mind as bright and clear as the vast sky, the great ocean, and the highest peak, empty of all thoughts. Always keep your body filled with light and heat. Fill yourself with the power of wisdom and enlightenment. Morihei Ueshiba. Sky Wisdom Yourself Thoughts. Think twice before you speak, because your words and influence will plant the seed of either success or failure in the mind of another.
Napoleon Hill. Success Failure You Think. Don't limit yourself. Many people limit themselves to what they think they can do. You can go as far as your mind lets you. What you believe, remember, you can achieve. Mary Kay Ash. Inspirational Yourself People You. Age is a case of mind over matter. If you don't mind, it don't matter.
Qandeel Baloch. Become a subscribing member today. If you simply thought about something hard enough—simply believed in and stubbornly visualized whatever you wanted—all that would be delivered to you. Pips And All. Share On lineapp Share On lineapp. Creativity is an act of defiance.
Satchel Paige. Birthday Age You Matter Over. Load more quotes. Explore Topics Motivational Quotes. Nature Quotes. Life Quotes.
Smile Quotes. Inspirational Quotes. Sad Quotes. Love Quotes. Attitude Quotes. BrainyQuote Mobile. Site Home. Before that we grew by working with customers, being incredibly responsive to customers At that time our culture was "Whatever the customer wants. We bend over backwards because we love our customers. Every year we we would do great. Naturally we would look at how to do better next year, for ways to increase sales, for ways generate more revenue--and hmm, should we raise prices, should we should restructure our contracts, should we do this acquisition because it will make us grow even faster As we moved into hyper-growth our cultural focus shifted from our customers to the growth of the company.
We started to look inwardly for success rather than outwardly.
We started focusing a little less on making sure our customers were amazed by our product, our service, and their relationship with us. It's like if Apple stopped developing the iPhone; in time no one would like it. In time our product got really long in the tooth.
In it still only worked on Internet Explorer. Imagine being told you have to use IE. You can't use a Mac, an iPhone, a tablet The product wasn't keeping pace so most of our support calls came from disgruntled customers. They were frustrated with our product, and since nothing was being done about it that made our support people feel that the organization didn't care Maybe I won't be quite as responsive What's crazy is that at first all those problems didn't affect our growth.
When you're the market leader, you can ride your own wave for a long time.
She said, "I love you, I've been your customer for 13 years, it's been an amazing ride They're small, they're scrappy, they're hungry, and they remind me of you 13 years ago. I asked her to let me visit her to talk about it. We had a long discussion.
She told me her experience. At the end I said, "I don't want to run a company that can be described this way. I can't do it. I talked to our teams about doing a better job of getting back to customers. The support team would say, "We do our best, but the product isn't what it used to be and the customers are frustrated. I didn't have an answer to that because I knew they were right.
We had poured all our money into other ventures. Still, I went to our board and said I planned to change the mission and change all our goals for I told them we were going back to the roots of how we started. Our mission was, and would again be, to create an incredible customer experience. Our goal is to help our customers create an incredible customer experience for their customers. I told them we were changing revenue goals. I said all bonuses would be tied to customer satisfaction and employee satisfaction.
Their first response was what you would expect. Where are the profit goals?
Look at our growth, why does this matter? The last objection was that we were not known for a great customer experience, we were known for being the leader in the market--and I wanted to change who we are? I said, "No, but that is who we were. Ten years ago this is who we were. We've drifted, but we're going back to that. So how did it go? People don't instantly change, especially when they've been doing what they thought you wanted them to do. We did lose a few people who didn't fit the new mission, but tons of people really rose to the occasion. His team rewrote the entire flagship product and I started getting love letters from customers again.
Some even said, "I can't believe what you guys have done with this product. Now I know why it hadn't advanced for so long; you were working on something incredible. Our CTO led the way, and the support team was next. They started auditing the board rep's interactions with and used them as coaching moments. They started recognizing support employees who were doing a great job.
I started praising our support team at town hall meetings, I started sharing the great feedback customers gave us Our customers had a short memory for how bad we were.